HomeBlogAcrobits Softphone: App Week

Acrobits Softphone Review

Published May 27, 2010

SIP SIP SIP.  I am not drinking coffee, I am talking about the first blog entry in a series we call "App of the Week."  Each week a guy (or gal) here will write about an app they love or hate.  First up, Acrobit's Softphone app.

Let me give you a little background.  We have an Asterisk PBX here and that allows us to connect any SIP compatible phone to it.  I figured there must be a SIP iPhone app that does the job.  There were plenty.  I picked the first one to come up and here it is.  The app has everything you need out of a soft phone app.  It connects to our PBX, makes calls, mutes, speaker phone, dials by contact, has caller id and even records!  Additional features that make it even better are push notifications when the app is not open (I'll explain that in a bit) and 3G support (I'll explain that too).

Setup was a breeze.  Typed in my credentials, server info and the like and in under a minute I was making a call.  Works just like the built-in phone app.  I am going to focus on the features that make this a great app.

#1 Quick dial.  You can create up to 8 quick dial spots.  Each spot can house a phone #, contact name, picture and even color.  Tap once and the app calls them.

#2 Recording.  While on a call, tap the record icon and the phone call is recorded on the phone.  A tape icon shows in the call history and allows you to listen or delete it.  I wish we could  email it or forward it somewhere.

#3 Push notifications.  Since we don't have Apple's iPhone OS 4.0 yet, we need to close this app out.  They handle this by connecting to your SIP server from  there servers and transfering the call when you open the app.  Works real well.

#4 3G Support. Sucks.  But it's not the apps fault.  Your limited by the bandwidth on your 3G connection.  I was able to hear just fine, but the person I was speaking to couldn't really hear me.  Also, there was a great delay between talking.

That's about it.  I recommend you download Acrobit's Softphone - SIP phone for VoIP.

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Ronnie Schwartz is the CTO and founder of RustyBrick, an agile web & mobile development firm that creates effective applications and focuses on finding the right balance between time to production and software quality to get clients in front of their customers quickly and effectively. Ronnie brings over twenty years of innovative design, programming and management expertise to the table.

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